• National IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) is committed to ensuring your personal information is protected. We manage your personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act).
  
  
• By accessing and using our Site and Services you agree to this Privacy Policy.
  
  
• This Privacy Policy applies to the collection, storage, use and disclosure by National IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) of your Personal Information, and to how you may access your Personal Information (as defined in the Privacy Act) kept by us or how you may make a privacy complaint.

• NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) will only collect and hold Personal Information about you that is reasonably necessary to undertake our business activities and functions as trade mark attorneys and trade mark registration services providers, or as otherwise permitted by law.
  
  
• The type of Personal Information that we collect and use depends on the type of dealings that you have with us and includes the following:
  
  • contact details (for example, full name, address, mobile and telephone numbers and email address);
  • business details (for example, business name, business address, work mobile and office telephone numbers and work email address);
  • information relating to your dealings, or enquiries you have made, with us, including information about the Services you have ordered (for example, types of trade mark clearance searches and trade mark applications you may request);
  • payment and billing information;
  • information regarding your access and use of our Site, including location information, IP address and any third party websites you access;
  • other information that you provide to NATIONAL IP T/AS STANIC AND CO. PTY LTD (ACN 647901415) PTY LTD or that we collect in the course of our relationship with you; and
  • information provided by or on behalf of applicants for employment.
    
    
• NATIONAL IP T/AS STANIC AND CO. PTY LTD (ACN 647901415) PTY LTD do not deliberately collect information about customers, users or visitors of our Site, which is Sensitive Information (as defined in the Privacy Act), such as information or opinions about the visitor’s health, political affiliations, sexual preferences, religious beliefs, racial or ethnic origin or other such private information.

NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) will collect Personal Information about you in several different ways. NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) may collect Personal Information directly from you or in the course of our dealings with you, for example when you:

• contact and correspond with NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) (for example, trade mark and related products and services purchased or ordered by you, when you participate in a promotion, competition, or survey, or when you complete online forms requesting a fixed price or subscribing to our publications, alerts and newsletters, or information you provide to us when you send us an email);
  
  
• visit our Site (including via cookies), contact us online or via telephone with a query or request or make a comment on our social media sites;
  
  
• from third parties (including our related bodies corporate (for example, Vault Legal), business partners and service providers, credit reporting bodies, credit providers, government agencies, public registries, search agencies, regulatory and licensing bodies, parties to whom you refer us (for example, previous employers and referees), recruitment agencies and from publicly available sources of information (for example, social media));
  
  
• when apply for a position of employment with NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415); or
  
  
• when otherwise legally authorised or required to do so.

NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) use and disclose your Personal Information for the purposes for which the information is collected, including (but not limited to):

• providing or delivering our Services to you, including, without limitation, to provide you with trade mark registration and related services;
  
  
• assisting with, or responding to, your queries;
  
  
• informing you about our Site, Services, offers, competitions, promotions, events, sweepstakes, surveys, questionnaires, or other matters which we believe are of interest to you (such as recruitment or job opportunities);
  
  
• share with our NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) Providers;
  
  
• administer, improve and manage our Services, Site (including customising the advertising and content on our Site) and relationship with you;
  
  
• charge and bill you for the use of our products and services;
  
  
• verifying your identity;
  
  
• for internal record keeping;
  
  
• for direct marketing purposes (see section 6 below); and
  
  

complying with our legal and regulatory obligations.

• In order to provide or deliver our Services to you NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) may disclose your Personal Information to:
  
  
• our related bodies corporate, business partners, service providers, third-party contractors, agents or suppliers, referral partners, translation service providers and network of international trade mark agents and attorneys;
  
  
• authorised external service providers who perform functions on our behalf, such as financial and credit card institutions in order to process any payments, internet and technology services providers, web developers, hosting companies, marketing, advertising and security service providers, fulfilment companies, credit reporting agents, debt collection agents, market research and recruitment provider;
  
  
• external business advisors, such as auditors, lawyers, insurers and financiers, (collectively, NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) Providers);
  
  
• to any other party with your consent and direction; and
  
  
• law enforcement bodies or regulatory authorities to assist with their functions, or as otherwise required or authorised by law.
  
  
• Prior to the disclosure of Personal Information to NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) Providers, NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) will take such steps as reasonable in the circumstances to ensure that the NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) Providers treat your Personal Information securely and otherwise complies with the relevant Australian Privacy Principles in relation to the Personal Information.

• NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) may use and disclose your Personal Information to send you information about the Services we offer, as well as other information that may be of interest to you. NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) may send this information in a variety of ways, such as by mail, email, SMS, telephone, social media or by customising online content and displaying advertising on our Site.
  
  
• If you do not wish to receive any of these marketing communications, you can opt out by following the unsubscribe instructions included in the relevant marketing communication, or by contacting us at admin@nationalip.com.au

• In the course of providing you with our Services, it may become necessary or desirable to disclose Personal Information to external service providers located overseas. The countries in which these overseas recipients may be located will depend upon the individual circumstances. However, in the course of our ordinary business operations we commonly disclose Personal Information to external service providers located in the following countries: United States of America and the European Economic Area.
  
  
• The laws where these overseas recipients may be located provide various levels of protection for Personal Information which are not always equivalent to the level of protection that may be provided for in Australia. Where we transfer your Personal Information overseas NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) will take reasonable steps to ensure that your Personal Information is treated securely and the means of transfer provides adequate safeguards.
  
  
• If you have any questions in relation to the transfer of your Personal Information please contact us at admin@nationalip.com.au

In the event of any loss, or unauthorised access or disclosure of your Personal Information that is likely to result in serious harm to you, NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) will investigate and notify you and the Australian Information Commissioner as soon as practicable, in accordance with the Privacy Act.

• NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647901415) takes steps reasonable in the circumstances to ensure that the Personal Information it holds is protected from misuse, interference and loss and from unauthorised access, modification or disclosure. NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) holds Personal Information in both hard copy and electronic forms in secure databases on secure premises, accessible only by authorised staff.
  
  
• The transmission of information via the Internet is not completely secure. We cannot guarantee the security of your data transmitted to our online services and any transmission is at your own risk.
  
  
• NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) will destroy or de-identify Personal Information in circumstances where it is no longer required, unless NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) is otherwise required or authorised by law to retain the information.

• NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) takes steps reasonable in the circumstances to ensure Personal Information it holds is accurate, up-to-date, complete, relevant and not misleading. Under the Privacy Act, you have a right to access and seek correction of your Personal Information that is collected and held by NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415).
  
  
• If at any time you would like to access or correct the Personal Information that NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) holds about you, or you would like more information NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) approach to privacy, please contact NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) via the contact details set out in section 12 below. NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) will grant access to the extent required or authorised by the Privacy Act or other law and take steps reasonable in the circumstances to correct Personal Information where necessary and appropriate.
  
  
• To obtain access to your Personal Information:
  
  
• you will have to provide proof of identity to ensure that Personal Information is provided only to the correct individuals and that the privacy of others is protected; and
  
  
• NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) may charge you a reasonable administration fee, which reflects the cost to NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) providing access in accordance with your request.
  
  
• If NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) refuses your request to access or correct your Personal Information, NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) will provide you with written reasons for the refusal and details of complaint mechanisms.

• NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) use small text files placed on your computer called ‘cookies’ to collect standard log and visitor behaviour information in an anonymous form. We use this information to analyse how visitors use our Site and to compile statistical reports on website activity. You can set your computer to reject cookies, but this may affect your ability to use certain parts of our Site.
  
  
• NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) may also log your IP address. Your IP address is your computer’s electronic Internet address. We may collect your IP address to see trends, run the Site, track user movements, and gather broad demographic information.

• If you have any complaints or issues you wish to raise with NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) regarding the way we have handled your Personal Information, or would like to discuss any issues about our Privacy Policy, please contact NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647901415) directly by email to admin@nationalip.com.au Please provide us with full details of your complaint and any supporting documentation.
  
  
• NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) will respond to you within a reasonable period of time to acknowledge your complaint and inform you of the next steps we will take in resolving your complaint. At all times, NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) will treat your privacy complaint seriously and in a confidential manner.

• From time to time it may be necessary for NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) to review and revise our Privacy Policy. NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) may notify you about changes to this Privacy Policy by posting an updated version on our Site. NATIONAL IP T/AS STANIC & CO. PTY LTD (ACN 647 901 415) encourage you to check our website from time to time to ensure you are familiar with our latest Privacy Policy.